Jelly Machine, Inc. ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website (
jellymachine.com), services, and application (collectively, the "Service"). By using the Service, you consent to the practices described in this Privacy Policy.
Information We Collect
We collect the following types of information:
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Information You Provide
- Account Information: When you register for an account, we collect your name, email address, and password. This information is kept secure and accessible only to you, except as required for Service operation or legal compliance.
- User Content: Content you upload or create, such as images, files, and website data, is intended for public display on your website. User Content is not stored privately, as Jelly Machine is not a storage service. You should not upload sensitive or confidential information expecting privacy.
- Payment Information: If you purchase premium features, we collect payment details (e.g., credit card information) through our third-party payment processor.
- Communications: Information you provide when you contact us, such as through support requests.
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Information We Collect Automatically
- Usage Data: Information about your interactions with the Service, including IP address, browser type, device information, pages visited, and timestamps.
- Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can manage cookie preferences through your browser settings or our consent banner.
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Information from Third Parties
We may receive information about you from third-party services (e.g., analytics providers or social media platforms) if you choose to connect them to the Service.
How We Use Your Information
We use your information to:
- Provide, operate, and improve the Service (e.g., hosting your websites, processing uploads, and making User Content publicly accessible on your website).
- Process payments and manage your account.
- Communicate with you, including responding to support requests and sending service-related notifications.
- Troubleshoot issues or provide support using backend tools that do not require logging into your account.
- Analyze usage trends to enhance user experience and develop new features.
- Comply with legal obligations and protect our rights.
How We Share Your Information
We do not sell your personal information. We may share your information in the following cases:
- Public Availability of User Content: All User Content you upload or create (e.g., images, files) is publicly accessible on your website, as Jelly Machine is designed to publish such content. You are responsible for ensuring User Content complies with applicable laws and does not contain sensitive information.
- Service Providers: With third-party vendors who perform services on our behalf, such as hosting, payment processing, and analytics, under strict confidentiality agreements.
- Legal Compliance: When required by law, such as to comply with a subpoena or protect against fraud.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, subject to confidentiality obligations.
- With Your Consent: When you explicitly authorize us to share your information.
Data Retention
We retain your personal information for as long as necessary to provide the Service, comply with legal obligations, or resolve disputes. User Content may be retained until you delete it or terminate your account, after which it may be stored in backups for a limited period.
Your Rights and Choices
Depending on your jurisdiction (e.g., under GDPR or CCPA), you may have the following rights:
- Access: Request a copy of your personal information, including account details but excluding publicly available User Content.
- Correction: Request correction of inaccurate information.
- Deletion: Request deletion of your personal information, including User Content, though publicly available content may remain accessible if already published or shared by third parties.
- Opt-Out: Opt out of certain data processing, such as marketing communications or sharing with third parties (note: we do not sell personal information).
- Data Portability: Request a copy of your data in a machine-readable format.
To exercise these rights, contact us at
privacy@jellymachine.com. We will respond within the timeframes required by applicable law (e.g., 30 days for GDPR, 45 days for CCPA). Note that deletion requests for User Content may not remove content already published on your website or accessed by third parties.
Data Security
We implement reasonable technical and organizational measures to protect your personal information, such as encryption, access controls, and secure authentication. Your account is accessible only to you, and we do not permit administrative login to user accounts. However, User Content is publicly available once published, and you are responsible for its content. No system is completely secure, and we cannot guarantee absolute security.
International Data Transfers
If you are located outside the United States, your information may be transferred to and processed in the United States or other countries. We ensure such transfers comply with applicable data protection laws, such as through standard contractual clauses.
Children’s Privacy
The Service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will take steps to delete it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website or through the Service. Your continued use of the Service after such changes constitutes your acceptance of the updated policy.
GDPR Compliance (EEA Residents)
If you are located in the European Economic Area, you have the following rights under the GDPR:
- Right to Access, Rectification, Erasure, Restriction, Portability, and Objection: As described above. Note that User Content is publicly available once published, and erasure may not remove content already accessed by third parties.
- Secure Accounts: Your account is protected, and no administrative login is permitted without your consent. Support is provided through backend tools or user-initiated requests.
To exercise these rights, contact us at
privacy@jellymachine.com. You may also lodge a complaint with your local data protection authority.
CCPA Compliance (California Residents)
If you are a California resident, you have the following rights under the CCPA:
- Right to Know, Delete, Opt-Out, and Non-Discrimination: As described above. Note that User Content is publicly available, and deletion requests may not affect content already published or shared.
- Do Not Sell: We do not sell your personal information, including User Content, but you may opt out of any future sharing via the “Do Not Sell My Personal Information” link.
To exercise these rights, contact us at
privacy@jellymachine.com or use the “Do Not Sell My Personal Information” link in our footer. We will respond within 45 days.
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